Nursing home

Arbor Glen Care Center

1033 E. Arrow Highway, Glendora, CA 91740

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle25
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$0
Beds98

Inspection findings

Inspectors recorded 82 findings in the last three inspection cycles.

1 Actual harm to a resident81 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jul 30, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Aug 21, 2026
May 22, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jun 17, 2026
May 22, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 17, 2026
May 22, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 17, 2026
Mar 27, 2026Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careProvide or get specialized rehabilitative services as required for a resident. (F0825)No harm, but a risk of harm
pattern
Corrected: Apr 16, 2026
Mar 27, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 17, 2026
Mar 27, 2026Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Apr 17, 2026
Mar 27, 2026Resident rightsProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (F0628)No harm, but a risk of harm
isolated
Corrected: Apr 16, 2026
Mar 27, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Apr 16, 2026
Earlier inspections (64)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 20, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 18, 2026
Feb 20, 2026Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 18, 2026
Feb 20, 2026Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 18, 2026
Jan 20, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern · from a complaint
Corrected: Feb 13, 2026
Dec 18, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 14, 2026
Dec 18, 2025Resident rightsHonor the resident's right to organize and participate in resident/family groups in the facility. (F0565)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 7, 2026
Dec 18, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 7, 2026
Apr 11, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 1, 2025
Apr 11, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 1, 2025
Mar 20, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 3, 2025
Mar 20, 2025Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 3, 2025
Mar 20, 2025Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 3, 2025
Feb 6, 2025Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
pattern
Corrected: Mar 3, 2025
Feb 6, 2025Building and environmentEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. (F0911)No harm, but a risk of harm
isolated
Corrected: Mar 3, 2025
Feb 6, 2025Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
pattern
Corrected: Mar 3, 2025
Feb 6, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Mar 3, 2025
Feb 6, 2025AdministrationHave the Quality Assessment and Assurance group have the required members and meet at least quarterly (F0868)No harm, but a risk of harm
isolated
Corrected: Feb 28, 2025
Feb 6, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
isolated
Corrected: Feb 28, 2025
Feb 6, 2025Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern · from a complaint
Corrected: Feb 28, 2025
Feb 6, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Mar 3, 2025
Feb 6, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 3, 2025
Feb 6, 2025Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
pattern
Corrected: Mar 3, 2025
Feb 6, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Mar 3, 2025
Feb 6, 2025Quality of life and careProvide activities to meet all resident's needs. (F0679)No harm, but a risk of harm
isolated
Corrected: Mar 3, 2025
Feb 6, 2025Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 3, 2025
Feb 6, 2025Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Feb 28, 2025
Feb 6, 2025Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 3, 2025
Feb 6, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Mar 3, 2025
Feb 6, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Feb 28, 2025
Jan 30, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Feb 22, 2025
Jan 30, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 22, 2025
Dec 13, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jan 1, 2025
Dec 13, 2024Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 1, 2025
Nov 21, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 16, 2024
Nov 6, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)Actual harm to a resident
isolated · from a complaint
Corrected: Nov 29, 2024
Nov 6, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 29, 2024
Nov 6, 2024Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 30, 2024
Nov 6, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 29, 2024
Sep 27, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 21, 2024
Sep 11, 2024Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern · from a complaint
Corrected: Oct 2, 2024
Jul 15, 2024Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 7, 2024
Mar 22, 2024Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 8, 2024
Mar 5, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 18, 2024
Jan 25, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024
Jan 25, 2024AdministrationInform resident or representatives choice to enter into binding arbitration agreement and right to refuse. (F0847)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024
Jan 25, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024
Jan 25, 2024Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024
Jan 25, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024
Jan 25, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Quality of life and careProvide activities to meet all resident's needs. (F0679)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident assessment and care planningCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (F0655)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident rightsGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (F0582)No harm, but a risk of harm
isolated
Corrected: Feb 15, 2024
Jan 25, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Feb 15, 2024

Fines and payment denials

Federal fines in the last three years: $0 (0). Payment denials: 1.

DateTypeAmount
Nov 6, 2024Payment denial26 days

Staffing

Nurse staff hours per resident per day4.25California median: 4.27
Registered nurse hours per resident per day0.49California median: 0.52
Nurse staff hours on weekends3.72California median: 3.85
Nursing staff who left within a year46.6%California median: 36.0%

About this home

Beds98
Residents per day, average87.0
OwnershipFor-profit, limited liability company
Legal business nameEnsign San Dimas LLC
ChainThe Ensign Group (347 homes)
In Medicare/Medicaid sinceApr 1, 1973

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

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