Nursing home

Arbor Hills Nursing Center

7800 Parkway Drive, La Mesa, CA 91942

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle6
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$12,831
Beds100

Inspection findings

Inspectors recorded 37 findings in the last three inspection cycles.

1 Actual harm to a resident35 No harm, but a risk of harm1 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 12, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Feb 12, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Feb 12, 2026Nursing and physician servicesObserve each nurse aide's job performance and give regular training. (F0730)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Feb 12, 2026Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Feb 12, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Feb 12, 2026Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Mar 6, 2026
Apr 10, 2025Quality of life and careEnsure each resident must receive and the facility must provide necessary behavioral health care and services. (F0740)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 9, 2025
Mar 18, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 18, 2025
Earlier inspections (29)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Nov 1, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024AdministrationInform resident or representatives choice to enter into binding arbitration agreement and right to refuse. (F0847)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Dec 13, 2024
Nov 1, 2024Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)No harm, but a risk of harm
pattern
Corrected: Dec 13, 2024
Nov 1, 2024Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
pattern
Corrected: Dec 13, 2024
Nov 1, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Quality of life and careProvide care or services that was trauma informed and/or culturally competent. (F0699)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)Actual harm to a resident
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 13, 2024
Nov 1, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Dec 13, 2024
Nov 1, 2024Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, minimal risk
pattern
Corrected: Jan 10, 2025
Aug 14, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 13, 2024
Jun 20, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 19, 2024
Apr 9, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 9, 2024
Apr 15, 2022AdministrationArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (F0849)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
pattern
Corrected: May 15, 2022
Apr 15, 2022Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: May 15, 2022
Apr 15, 2022Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: May 15, 2022

Fines and payment denials

Federal fines in the last three years: $12,831 (1). Payment denials: 0.

DateTypeAmount
Nov 1, 2024Fine$12,831

Staffing

Nurse staff hours per resident per day4.12California median: 4.27
Registered nurse hours per resident per day0.67California median: 0.52
Nurse staff hours on weekends3.65California median: 3.85
Nursing staff who left within a year45.3%California median: 36.0%

About this home

Beds100
Residents per day, average92.7
OwnershipFor-profit, limited liability company
Legal business nameGHC of La Mesa, LLC
ChainGenerations Healthcare (27 homes)
In Medicare/Medicaid sinceAug 1, 1978

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

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