Nursing home

Crystal Creek Post-Acute

9289 Branstetter Place, Stockton, CA 95209

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle19
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$0
Beds152

Inspection findings

Inspectors recorded 59 findings in the last three inspection cycles.

1 Actual harm to a resident57 No harm, but a risk of harm1 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Apr 16, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 1, 2026
Apr 16, 2026Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 1, 2026
Apr 16, 2026Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 1, 2026
Jan 30, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Feb 17, 2026
Dec 19, 2025Infection controlDevelop and implement policies and procedures for flu and pneumonia vaccinations. (F0883)No harm, but a risk of harm
pattern
Corrected: Jan 5, 2026
Dec 19, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jan 5, 2026
Dec 19, 2025Quality of life and careProvide routine and 24-hour emergency dental care for each resident. (F0790)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
pattern
Corrected: Jan 5, 2026
Dec 19, 2025Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
pattern
Corrected: Jan 5, 2026
Dec 19, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Dec 19, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
pattern
Corrected: Jan 5, 2026
Dec 19, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Jan 5, 2026
Earlier inspections (42)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Nov 18, 2025Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 19, 2025
Nov 18, 2025Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 19, 2025
Sep 23, 2025Infection controlDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. (F0882)No harm, but a risk of harm
pattern · from a complaint
Corrected: Oct 2, 2025
Apr 24, 2025Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 23, 2025
Jan 24, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 24, 2025
Nov 8, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Dec 8, 2024
Nov 8, 2024AdministrationArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (F0849)No harm, but a risk of harm
pattern
Corrected: Dec 8, 2024
Nov 8, 2024Quality of life and careProvide or get specialized rehabilitative services as required for a resident. (F0825)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Dec 8, 2024
Nov 8, 2024Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
pattern
Corrected: Dec 8, 2024
Nov 8, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern
Corrected: Dec 8, 2024
Nov 8, 2024Quality of life and careAssist a resident in gaining access to vision and hearing services. (F0685)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident assessment and care planningNotify the appropriate authorities when residents with MD or ID services has a significant change in condition. (F0646)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident rightsKeep residents' personal and medical records private and confidential. (F0583)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Nov 8, 2024Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
pattern
Corrected: Dec 8, 2024
Nov 8, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Dec 8, 2024
Sep 23, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 23, 2024
Sep 23, 2024Food and nutritionEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (F0805)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 23, 2024
Sep 23, 2024Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 23, 2024
Sep 23, 2024Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 23, 2024
Jul 5, 2024Quality of life and careProvide medically-related social services to help each resident achieve the highest possible quality of life. (F0745)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 9, 2024
Jul 5, 2024Nursing and physician servicesEnsure that the resident and his/her doctor meet face-to-face at all required visits. (F0712)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 9, 2024
Nov 22, 2023Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 29, 2023
Oct 13, 2023Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Nov 13, 2023
Oct 13, 2023Food and nutritionEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801)No harm, but a risk of harm
pattern
Corrected: Nov 13, 2023
Oct 13, 2023Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Nov 13, 2023
Oct 13, 2023Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023
Oct 13, 2023Resident rightsAllow residents to easily view the nursing home's survey results and communicate with advocate agencies. (F0577)No harm, minimal risk
pattern
Corrected: Nov 13, 2023
Oct 13, 2023Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Nov 13, 2023

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day4.00California median: 4.27
Registered nurse hours per resident per day0.58California median: 0.52
Nurse staff hours on weekends3.72California median: 3.85
Nursing staff who left within a year47.2%California median: 36.0%

About this home

Beds152
Residents per day, average146.4
OwnershipFor-profit, limited liability company
Legal business nameQuail Lake Holdings LLC
ChainLinks Healthcare Group (32 homes)
In Medicare/Medicaid sinceJun 19, 1991

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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