Nursing home

East Bay Post-Acute

20259 Lake Chabot Road, Castro Valley, CA 94546

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle22
Findings with harm or immediate jeopardy, 3 cycles2
Fines, 3 years$0
Beds91

Inspection findings

Inspectors recorded 61 findings in the last three inspection cycles.

2 Actual harm to a resident58 No harm, but a risk of harm1 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 20, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 10, 2026
Aug 20, 2026Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 10, 2026
Jul 2, 2026AdministrationEmploy staff that are licensed, certified, or registered in accordance with state laws. (F0839)No harm, but a risk of harm
widespread · from a complaint
Corrected: Aug 11, 2026
Jul 2, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
widespread · from a complaint
Corrected: Aug 11, 2026
Apr 7, 2026Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 4, 2026
Apr 7, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 4, 2026
Earlier inspections (55)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Dec 3, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
widespread · from a complaint
Corrected: Feb 12, 2026
Nov 17, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025AdministrationEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. (F0836)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025Food and nutritionEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801)No harm, but a risk of harm
widespread
Corrected: Dec 26, 2025
Nov 17, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Quality of life and careAssist a resident in gaining access to vision and hearing services. (F0685)No harm, but a risk of harm
isolated
Corrected: Dec 26, 2025
Nov 17, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
pattern
Corrected: Dec 26, 2025
Nov 17, 2025Resident rightsAllow residents to easily view the nursing home's survey results and communicate with advocate agencies. (F0577)No harm, but a risk of harm
widespread
Corrected: Dec 26, 2025
Oct 24, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 14, 2024
Aug 29, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 24, 2024
Aug 29, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 20, 2024
May 16, 2024Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 30, 2024
Jan 12, 2024Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionHave a policy regarding use and storage of foods brought to residents by family and other visitors. (F0813)No harm, but a risk of harm
widespread
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
widespread
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
widespread
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Food and nutritionEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801)No harm, but a risk of harm
widespread
Corrected: Feb 12, 2024
Jan 12, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)Actual harm to a resident
isolated · from a complaint
Corrected: Feb 12, 2024
Jan 12, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)Actual harm to a resident
isolated · from a complaint
Corrected: Feb 12, 2024
Jan 12, 2024Nursing and physician servicesPost nurse staffing information every day. (F0732)No harm, minimal risk
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Resident assessment and care planningProvide care by qualified persons according to each resident's written plan of care. (F0659)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jan 12, 2024Resident assessment and care planningEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F0640)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
pattern
Corrected: Feb 12, 2024
Jan 12, 2024Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 12, 2024
Jan 12, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2024
Jun 17, 2022Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022
Jun 17, 2022Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jul 18, 2022
Jun 17, 2022Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Jul 18, 2022
Jun 17, 2022Quality of life and careProvide routine and 24-hour emergency dental care for each resident. (F0790)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022
Jun 17, 2022Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022
Jun 17, 2022Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022
Jun 17, 2022Quality of life and careProvide appropriate foot care. (F0687)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022
Jun 17, 2022Quality of life and careAssist a resident in gaining access to vision and hearing services. (F0685)No harm, but a risk of harm
isolated
Corrected: Jul 18, 2022

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day3.89California median: 4.27
Registered nurse hours per resident per day0.68California median: 0.52
Nurse staff hours on weekends3.53California median: 3.85
Nursing staff who left within a year47.4%California median: 36.0%

About this home

Beds91
Residents per day, average81.8
OwnershipFor-profit, individual owner
Legal business nameBilberry Holdings, LLC
ChainPacs Group (277 homes)
In Medicare/Medicaid sinceSep 1, 1972

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

More in Castro Valley

St John Kronstadt Convalescent CenterValley Pointe Nursing & Rehabilitation CenterCanyon Creek Post-AcuteBaywood Court Health CenterCastro Valley →More in ZIP 94546

CallFindings