Nursing home

Emmanuel Post Acute Care - Hayward

26660 Patrick Avenue, Hayward, CA 94544

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle21
Findings with harm or immediate jeopardy, 3 cycles2
Fines, 3 years$0
Beds99
Medicare has flagged this home for abuse: an inspection found that a resident was harmed by abuse, or there were repeated findings of possible abuse. Open this home on Medicare.gov

Inspection findings

Inspectors recorded 42 findings in the last three inspection cycles.

2 Actual harm to a resident40 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 6, 2026Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
no plan of correction on file
Aug 6, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)Actual harm to a resident
isolated · from a complaint
no plan of correction on file
Aug 6, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
no plan of correction on file
Mar 6, 2026Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 20, 2026
Mar 6, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 20, 2026
Mar 6, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 20, 2026
Aug 28, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
pattern
Corrected: Sep 28, 2025
Aug 28, 2025Resident rightsGive the resident's representative the ability to exercise the resident's rights. (F0551)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Aug 28, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Sep 28, 2025
Earlier inspections (21)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
May 13, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 10, 2025
Feb 19, 2025Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)Actual harm to a resident
isolated · from a complaint
Corrected: Mar 12, 2025
Sep 30, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 24, 2024
Feb 29, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Mar 29, 2024
Feb 29, 2024AdministrationElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (F0851)No harm, but a risk of harm
widespread
Corrected: Mar 29, 2024
Feb 29, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Mar 29, 2024
Feb 29, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Mar 29, 2024
Feb 29, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Mar 29, 2024
Feb 29, 2024Nursing and physician servicesHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (F0727)No harm, but a risk of harm
widespread
Corrected: Mar 29, 2024
Feb 29, 2024Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Mar 29, 2024
Feb 29, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Mar 29, 2024
Feb 29, 2024Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Mar 29, 2024
Feb 29, 2024Resident assessment and care planningEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F0640)No harm, but a risk of harm
pattern
Corrected: Mar 29, 2024
Feb 29, 2024Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
pattern
Corrected: Mar 29, 2024
Feb 21, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 21, 2024
Mar 4, 2022Infection controlEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (F0887)No harm, but a risk of harm
isolated
Corrected: Apr 18, 2022
Mar 4, 2022Infection controlDevelop and implement policies and procedures for flu and pneumonia vaccinations. (F0883)No harm, but a risk of harm
isolated
Corrected: Apr 18, 2022
Mar 4, 2022Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Apr 18, 2022
Mar 4, 2022Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Apr 18, 2022
Mar 4, 2022Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
pattern
Corrected: Apr 18, 2022
Mar 4, 2022Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Apr 18, 2022

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day3.98California median: 4.27
Registered nurse hours per resident per day0.59California median: 0.52
Nurse staff hours on weekends3.60California median: 3.85
Nursing staff who left within a year38.4%California median: 36.0%

About this home

Beds99
Residents per day, average90.1
OwnershipFor-profit, individual owner
Legal business nameIntellihealth Care Management Services, Inc.
In Medicare/Medicaid sinceMay 1, 1980

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

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