Nursing home

Heritage Park Nursing Center

275 Garnet Way, Upland, CA 91786

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle4
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$0
Beds70

Inspection findings

Inspectors recorded 21 findings in the last three inspection cycles.

1 Actual harm to a resident20 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
May 13, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 12, 2026
Jun 19, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jul 7, 2025
Jun 19, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Jul 7, 2025
Jun 19, 2025Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
isolated
Corrected: Jul 11, 2025
May 23, 2025Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 5, 2025
Earlier inspections (16)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Apr 17, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: May 2, 2025
May 16, 2024Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Jun 13, 2024
May 16, 2024Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
pattern
Corrected: Jun 13, 2024
Apr 8, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 19, 2024
Feb 27, 2024Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 17, 2024
Feb 10, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 26, 2024
Jan 26, 2024Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 12, 2024
Nov 4, 2022Infection controlEnsure staff are vaccinated for COVID-19 (F0888)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Dec 16, 2022
Nov 4, 2022Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022
Nov 4, 2022Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
pattern
Corrected: Dec 16, 2022
Nov 4, 2022Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Dec 16, 2022

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day3.78California median: 4.27
Registered nurse hours per resident per day0.41California median: 0.52
Nurse staff hours on weekends3.27California median: 3.85
Nursing staff who left within a year38.3%California median: 36.0%

About this home

Beds70
Residents per day, average67.0
OwnershipFor-profit, corporation
Legal business nameGHC of Upland SNF, LLC
ChainGenerations Healthcare (27 homes)
In Medicare/Medicaid sinceJul 10, 1992

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

More in Upland

Upland Rehabilitation and Care CenterVilla Mesa Care CenterUpland →More in ZIP 91786

CallFindings