Nursing home

Intercommunity Care Center

2626 Grand Avenue, Long Beach, CA 90815

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle36
Findings with harm or immediate jeopardy, 3 cycles7
Fines, 3 years$256,751
Beds147
Medicare has flagged this home for abuse: an inspection found that a resident was harmed by abuse, or there were repeated findings of possible abuse.
This home is a candidate for Medicare's Special Focus Facility program (homes with a history of serious quality problems).

Inspection findings

Inspectors recorded 90 findings in the last three inspection cycles.

4 Immediate jeopardy3 Actual harm to a resident79 No harm, but a risk of harm4 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 27, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
past non-compliance, corrected before the inspection
Aug 27, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
no plan of correction on file
Aug 12, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 5, 2026
Aug 12, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 5, 2026
Aug 12, 2026Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 5, 2026
Aug 12, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)Immediate jeopardy
isolated · from a complaint
Corrected: Sep 5, 2026
Aug 12, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 5, 2026
Jun 12, 2026Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Nursing and physician servicesObserve each nurse aide's job performance and give regular training. (F0730)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Quality of life and careProvide care or services that was trauma informed and/or culturally competent. (F0699)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Quality of life and careAssist a resident in gaining access to vision and hearing services. (F0685)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
pattern
Corrected: Jul 9, 2026
Jun 12, 2026Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsKeep residents' personal and medical records private and confidential. (F0583)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Jun 12, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Jul 9, 2026
Earlier inspections (56)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jan 23, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)Actual harm to a resident
isolated · from a complaint
Corrected: Feb 11, 2026
Jan 23, 2026Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 12, 2026
Jun 30, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 23, 2025
May 8, 2025Infection controlInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. (F0945)No harm, but a risk of harm
pattern
Corrected: Jun 3, 2025
May 8, 2025Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Jun 3, 2025
May 8, 2025Building and environmentEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. (F0911)No harm, minimal risk
pattern
Corrected: Jun 3, 2025
May 8, 2025Infection controlEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (F0887)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
widespread
Corrected: Jun 3, 2025
May 8, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Jun 3, 2025
May 8, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jun 3, 2025
May 8, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Quality of life and careProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (F0742)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 3, 2025
May 8, 2025Quality of life and careProvide care or services that was trauma informed and/or culturally competent. (F0699)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Jun 3, 2025
May 8, 2025Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: Jun 3, 2025
May 8, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Jun 3, 2025
Feb 25, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Immediate jeopardy
isolated · from a complaint
Corrected: Mar 14, 2025
Feb 25, 2025Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 14, 2025
Jan 31, 2025Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 31, 2025
Dec 24, 2024AdministrationDevelop, implement, and/or maintain an effective training program for all new and existing staff members. (F0940)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 24, 2025
Dec 24, 2024Nursing and physician servicesEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. (F0728)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 24, 2025
Dec 2, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Dec 30, 2024
Dec 2, 2024Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jan 27, 2025
Nov 21, 2024Nursing and physician servicesEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (F0947)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 20, 2024
Nov 21, 2024Nursing and physician servicesEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. (F0728)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 20, 2024
Aug 23, 2024AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 16, 2024
Aug 23, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 16, 2024
Aug 23, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 16, 2024
Aug 15, 2024AdministrationProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. (F0776)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 21, 2024
Aug 15, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Aug 21, 2024
Jul 16, 2024Quality of life and careProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. (F0678)Immediate jeopardy
isolated · from a complaint
Corrected: Aug 5, 2024
Jun 24, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Immediate jeopardy
isolated · from a complaint
Corrected: Aug 20, 2024
May 29, 2024Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 3, 2024
May 10, 2024Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Jun 10, 2024
May 10, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
May 10, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Jun 10, 2024
May 10, 2024Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
May 10, 2024Quality of life and careProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (F0742)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
May 10, 2024Nursing and physician servicesPost nurse staffing information every day. (F0732)No harm, minimal risk
pattern
Corrected: Jun 10, 2024
May 10, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
May 10, 2024Abuse, neglect and exploitationNot hire anyone with a finding of abuse, neglect, exploitation, or theft. (F0606)No harm, but a risk of harm
pattern
Corrected: Jun 10, 2024
May 10, 2024Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
pattern
Corrected: Jun 10, 2024
May 10, 2024Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
Mar 28, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 10, 2024
Mar 28, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 10, 2024
Mar 28, 2024Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 10, 2024
Mar 28, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 10, 2024
Oct 13, 2023Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 16, 2023

Fines and payment denials

Federal fines in the last three years: $256,751 (5). Payment denials: 2.

DateTypeAmount
Aug 12, 2026Fine$100,716
Jan 23, 2026Fine$10,358
Feb 25, 2025Fine$17,345
Nov 21, 2024Payment denial27 days
Nov 21, 2024Fine$12,048
May 10, 2024Payment denial54 days
May 10, 2024Fine$116,284

Staffing

Nurse staff hours per resident per day3.97California median: 4.27
Registered nurse hours per resident per day0.17California median: 0.52
Nurse staff hours on weekends3.77California median: 3.85
Nursing staff who left within a year31.6%California median: 36.0%

About this home

Beds147
Residents per day, average143.7
OwnershipNon-profit, other
Legal business nameIntercommunity Care Centers, Inc.
In Medicare/Medicaid sinceMar 27, 2005

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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