★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures
Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.
Findings, latest cycle20
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$0
Beds118
Inspection findings
Inspectors recorded 51 findings in the last three inspection cycles.
Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.
| Inspection date | Area | Requirement the home did not meet (official wording, in English) | Severity | Corrected |
|---|---|---|---|---|
| Jul 29, 2026 | Abuse, neglect and exploitation | Protect each resident from the wrongful use of the resident's belongings or money. (F0602) | No harm, but a risk of harm isolated · from a complaint | Corrected: Aug 25, 2026 |
| Jun 12, 2026 | Resident assessment and care planning | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jul 10, 2026 |
| Jun 12, 2026 | Resident rights | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jul 10, 2026 |
| May 7, 2026 | Resident rights | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (F0573) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jun 6, 2026 |
Earlier inspections (47)
| Inspection date | Area | Requirement the home did not meet (official wording, in English) | Severity | Corrected |
|---|---|---|---|---|
| Apr 2, 2026 | Resident rights | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (F0573) | No harm, but a risk of harm isolated · from a complaint | Corrected: Apr 23, 2026 |
| May 22, 2025 | Building and environment | Keep all essential equipment working safely. (F0908) | No harm, but a risk of harm widespread | Corrected: Jun 13, 2025 |
| May 22, 2025 | Infection control | Provide and implement an infection prevention and control program. (F0880) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Administration | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (F0851) | No harm, minimal risk widespread | Corrected: Jun 13, 2025 |
| May 22, 2025 | Food and nutrition | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812) | No harm, but a risk of harm widespread | Corrected: Jun 13, 2025 |
| May 22, 2025 | Pharmacy and medications | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Pharmacy and medications | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Nursing and physician services | Ensure that the resident and his/her doctor meet face-to-face at all required visits. (F0712) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Nursing and physician services | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (F0711) | No harm, but a risk of harm pattern | Corrected: Jun 13, 2025 |
| May 22, 2025 | Quality of life and care | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Quality of life and care | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Resident assessment and care planning | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Resident assessment and care planning | Ensure each resident receives an accurate assessment. (F0641) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Resident assessment and care planning | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Resident rights | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (F0628) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| May 22, 2025 | Resident rights | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550) | No harm, but a risk of harm isolated | Corrected: Jun 13, 2025 |
| Mar 26, 2025 | Quality of life and care | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684) | No harm, but a risk of harm isolated · from a complaint | Corrected: Apr 14, 2025 |
| Jan 23, 2025 | Quality of life and care | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686) | No harm, but a risk of harm isolated · from a complaint | Corrected: Feb 1, 2025 |
| Dec 30, 2024 | Quality of life and care | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jan 16, 2025 |
| Dec 17, 2024 | Quality of life and care | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jan 10, 2025 |
| Nov 26, 2024 | Nursing and physician services | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726) | No harm, but a risk of harm isolated · from a complaint | Corrected: Dec 16, 2024 |
| Oct 3, 2024 | Abuse, neglect and exploitation | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609) | No harm, but a risk of harm isolated · from a complaint | Corrected: Oct 22, 2024 |
| Sep 12, 2024 | Abuse, neglect and exploitation | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. (F0606) | No harm, but a risk of harm isolated · from a complaint | Corrected: Oct 10, 2024 |
| Jun 18, 2024 | Quality of life and care | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684) | No harm, but a risk of harm isolated · from a complaint | Corrected: Jul 8, 2024 |
| May 23, 2024 | Food and nutrition | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812) | No harm, but a risk of harm pattern | Corrected: Jun 14, 2024 |
| May 23, 2024 | Pharmacy and medications | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758) | No harm, but a risk of harm isolated | Corrected: Jun 14, 2024 |
| May 23, 2024 | Quality of life and care | Provide safe and appropriate respiratory care for a resident when needed. (F0695) | No harm, but a risk of harm isolated | Corrected: Jun 14, 2024 |
| May 23, 2024 | Resident assessment and care planning | Assure that each resident’s assessment is updated at least once every 3 months. (F0638) | No harm, but a risk of harm isolated | Corrected: Jun 14, 2024 |
| May 23, 2024 | Resident assessment and care planning | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636) | No harm, but a risk of harm isolated | Corrected: Jun 14, 2024 |
| Dec 15, 2022 | Infection control | Provide and implement an infection prevention and control program. (F0880) | No harm, but a risk of harm isolated | Corrected: Feb 13, 2023 |
| Dec 15, 2022 | Administration | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (F0868) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Administration | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (F0851) | No harm, minimal risk widespread | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Resident assessment and care planning | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842) | No harm, but a risk of harm isolated | Corrected: Feb 13, 2023 |
| Dec 15, 2022 | Quality of life and care | Provide or get specialized rehabilitative services as required for a resident. (F0825) | No harm, but a risk of harm pattern | Corrected: Feb 13, 2023 |
| Dec 15, 2022 | Food and nutrition | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803) | No harm, but a risk of harm pattern | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Food and nutrition | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801) | No harm, but a risk of harm widespread | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Pharmacy and medications | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761) | No harm, but a risk of harm pattern | Corrected: Feb 13, 2023 |
| Dec 15, 2022 | Pharmacy and medications | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755) | No harm, but a risk of harm isolated | Corrected: Feb 13, 2023 |
| Dec 15, 2022 | Nursing and physician services | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Quality of life and care | Provide safe, appropriate dialysis care/services for a resident who requires such services. (F0698) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Quality of life and care | Provide enough food/fluids to maintain a resident's health. (F0692) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Quality of life and care | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (F0691) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Quality of life and care | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686) | Actual harm to a resident isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Resident assessment and care planning | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Resident assessment and care planning | Ensure each resident receives an accurate assessment. (F0641) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Resident assessment and care planning | Assess the resident when there is a significant change in condition (F0637) | No harm, but a risk of harm isolated | Corrected: Jan 13, 2023 |
| Dec 15, 2022 | Resident rights | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. (F0563) | No harm, but a risk of harm widespread | Corrected: Feb 13, 2023 |
Fines and payment denials
No federal fines or payment denials in the last three years.
Staffing
| Nurse staff hours per resident per day | 4.84 | California median: 4.27 |
| Registered nurse hours per resident per day | 0.55 | California median: 0.52 |
| Nurse staff hours on weekends | 4.48 | California median: 3.85 |
| Nursing staff who left within a year | 53.2% | California median: 36.0% |
About this home
| Beds | 118 |
| Residents per day, average | 110.0 |
| Ownership | For-profit, limited liability company |
| Legal business name | Knolls West Post Acute LLC |
| In Medicare/Medicaid since | Mar 18, 1987 |
Questions to ask when you call
- What was corrected after the last inspection?
- How many staff work at night and on weekends?
- Does anyone on staff speak my relative's language?
- May I visit at any time, without an appointment?
Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error
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