Nursing home

Laurel Heights Community Care

2740 California St, San Francisco, CA 94115

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle4
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$8,018
Beds32

Inspection findings

Inspectors recorded 24 findings in the last three inspection cycles.

1 Actual harm to a resident22 No harm, but a risk of harm1 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jul 31, 2025Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Jun 19, 2024
Jul 31, 2025AdministrationArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (F0849)No harm, but a risk of harm
isolated
Corrected: Aug 30, 2025
Jul 31, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Aug 30, 2025
Jul 31, 2025Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Aug 30, 2025
May 8, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: May 15, 2024
Apr 19, 2024Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, but a risk of harm
pattern
Corrected: May 19, 2024
Apr 19, 2024Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Apr 19, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: May 7, 2024
Apr 19, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: May 17, 2024
Apr 19, 2024Food and nutritionEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (F0805)No harm, but a risk of harm
pattern
Corrected: May 13, 2024
Apr 19, 2024Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
widespread
Corrected: May 13, 2024
Apr 19, 2024Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
widespread
Corrected: May 13, 2024
Apr 19, 2024Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
widespread
Corrected: May 17, 2024
Apr 19, 2024Food and nutritionEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801)No harm, but a risk of harm
widespread
Corrected: May 17, 2024
Apr 19, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Apr 30, 2024
Apr 19, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Apr 26, 2024
Apr 19, 2024Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
pattern
Corrected: Apr 30, 2024
Apr 19, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: May 7, 2024
Apr 19, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: May 7, 2024
Apr 19, 2024Resident assessment and care planningAssess the resident when there is a significant change in condition (F0637)No harm, but a risk of harm
isolated
Corrected: May 16, 2024
Apr 19, 2024Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Apr 22, 2024
Earlier inspections (3)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Dec 9, 2021Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, but a risk of harm
pattern
Corrected: Jan 13, 2022
Dec 9, 2021Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
isolated
Corrected: Jan 13, 2022
Dec 9, 2021Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Jan 13, 2022

Fines and payment denials

Federal fines in the last three years: $8,018 (1). Payment denials: 0.

DateTypeAmount
Apr 19, 2024Fine$8,018

Staffing

Nurse staff hours per resident per day4.08California median: 4.27
Registered nurse hours per resident per day0.46California median: 0.52
Nurse staff hours on weekends3.93California median: 3.85
Nursing staff who left within a year14.3%California median: 36.0%

About this home

Beds32
Residents per day, average30.5
OwnershipFor-profit, corporation
Legal business nameJc Care Inc.
In Medicare/Medicaid sinceMay 11, 2011

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

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