Nursing home

Madison Grove Post Acute

1618 Laurel Ave, Redlands, CA 92373

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle11
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$9,110
Beds243

Inspection findings

Inspectors recorded 42 findings in the last three inspection cycles.

1 Actual harm to a resident41 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Mar 3, 2026Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 13, 2026
Feb 9, 2026Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 7, 2026
Sep 17, 2025Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Sep 17, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
widespread
Corrected: Sep 30, 2025
Sep 17, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Sep 30, 2025
Sep 17, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Sep 17, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Sep 17, 2025Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Sep 17, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Sep 17, 2025Resident rightsPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. (F0575)No harm, but a risk of harm
pattern
Corrected: Sep 30, 2025
Sep 17, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Sep 30, 2025
Earlier inspections (31)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 27, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Sep 27, 2025
Mar 19, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Aug 28, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 19, 2024
Aug 27, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 31, 2024
Jun 5, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 28, 2024
Apr 25, 2022Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: May 19, 2022
Apr 25, 2022Nursing and physician servicesObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (F0710)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Resident assessment and care planningNotify the appropriate authorities when residents with MD or ID services has a significant change in condition. (F0646)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Apr 25, 2022Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: May 19, 2022
Oct 19, 2021Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
pattern
Corrected: Nov 30, 2021
Oct 19, 2021Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Nov 30, 2021
Oct 19, 2021AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021AdministrationHave a plan that describes the process for conducting QAPI and QAA activities. (F0865)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Nov 30, 2021
Oct 19, 2021Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Quality of life and careProvide activities to meet all resident's needs. (F0679)No harm, but a risk of harm
pattern
Corrected: Nov 30, 2021
Oct 19, 2021Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Resident assessment and care planningEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F0640)No harm, but a risk of harm
pattern
Corrected: Nov 30, 2021
Oct 19, 2021Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021
Oct 19, 2021Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Nov 30, 2021

Fines and payment denials

Federal fines in the last three years: $9,110 (1). Payment denials: 1.

DateTypeAmount
Aug 27, 2025Payment denial3 days
Aug 27, 2025Fine$9,110

Staffing

Nurse staff hours per resident per day4.74California median: 4.27
Registered nurse hours per resident per day0.31California median: 0.52
Nurse staff hours on weekends4.49California median: 3.85
Nursing staff who left within a year34.9%California median: 36.0%

About this home

Beds243
Residents per day, average230.1
OwnershipFor-profit, limited liability company
Legal business nameLaurel Avenue LLC
ChainMadison Creek Partners (13 homes)
In Medicare/Medicaid sinceApr 7, 1989

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

More in Redlands

Redlands Healthcare CenterHighland Care Center of RedlandsPlymouth VillageBrookside Healthcare CenterAsistencia Villa Healthcare CenterRedlands Community Hospital D/P SNFRedlands →More in ZIP 92373

CallFindings