Nursing home

Royal Palms Post Acute

630 W. Broadway, Glendale, CA 91204

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle45
Findings with harm or immediate jeopardy, 3 cycles2
Fines, 3 years$79,980
Beds140

Inspection findings

Inspectors recorded 104 findings in the last three inspection cycles.

2 Immediate jeopardy100 No harm, but a risk of harm2 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 21, 2026Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 12, 2026
Aug 21, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern · from a complaint
Corrected: Sep 12, 2026
Aug 21, 2026Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 12, 2026
Aug 6, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 26, 2026
Aug 6, 2026Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 26, 2026
Jul 29, 2026Resident rightsEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (F0627)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 21, 2026
Earlier inspections (98)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jul 10, 2026Resident rightsEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (F0627)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 3, 2026
Jun 1, 2026Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 26, 2026
Jun 1, 2026Quality of life and careProvide or get specialized rehabilitative services as required for a resident. (F0825)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jun 26, 2026
Jun 1, 2026Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 26, 2026
Jun 1, 2026Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 26, 2026
Jun 1, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 26, 2026
Jun 1, 2026Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 26, 2026
May 20, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 12, 2026
Apr 30, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 19, 2026
Apr 9, 2026Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: May 4, 2026
Apr 9, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
widespread
Corrected: May 14, 2026
Apr 9, 2026Food and nutritionHave a policy regarding use and storage of foods brought to residents by family and other visitors. (F0813)No harm, but a risk of harm
pattern
Corrected: May 15, 2026
Apr 9, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: May 15, 2026
Apr 9, 2026Food and nutritionEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (F0805)No harm, but a risk of harm
pattern
Corrected: May 15, 2026
Apr 9, 2026Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
isolated
Corrected: May 18, 2026
Apr 9, 2026AdministrationProvide timely, quality laboratory services/tests to meet the needs of residents. (F0770)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Quality of life and careProvide medically-related social services to help each resident achieve the highest possible quality of life. (F0745)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern · from a complaint
Corrected: May 4, 2026
Apr 9, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 4, 2026
Apr 9, 2026Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
pattern
Corrected: May 4, 2026
Apr 9, 2026Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Apr 9, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: May 4, 2026
Mar 10, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 3, 2026
Feb 25, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 31, 2026
Feb 25, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 24, 2026
Feb 11, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 5, 2026
Feb 3, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 19, 2026
Dec 30, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jan 24, 2026
Dec 30, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 24, 2026
Dec 23, 2025Quality of life and careEnsure each resident must receive and the facility must provide necessary behavioral health care and services. (F0740)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 22, 2026
Dec 23, 2025Resident rightsEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (F0627)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 22, 2026
May 20, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jun 13, 2025
Apr 8, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: May 2, 2025
Feb 28, 2025Building and environmentHave policies on smoking. (F0926)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Mar 24, 2025
Feb 28, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
widespread
Corrected: Mar 24, 2025
Feb 28, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 28, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Mar 24, 2025
Feb 6, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 3, 2025
Feb 6, 2025Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 3, 2025
Oct 18, 2024Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
pattern · from a complaint
Corrected: Nov 11, 2024
Sep 4, 2024Food and nutritionEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (F0808)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 27, 2024
Jun 25, 2024Quality of life and careProvide medically-related social services to help each resident achieve the highest possible quality of life. (F0745)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 22, 2024
Jun 25, 2024Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 22, 2024
Jun 25, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 22, 2024
May 13, 2024Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 31, 2024
May 13, 2024Resident rightsHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F0585)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 31, 2024
May 1, 2024Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 28, 2024
May 1, 2024Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 28, 2024
Apr 17, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2024
Apr 17, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2024
Apr 17, 2024Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)Immediate jeopardy
isolated · from a complaint
Corrected: May 16, 2024
Mar 20, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 9, 2024
Mar 20, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 9, 2024
Feb 23, 2024Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Apr 4, 2024
Feb 23, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Apr 4, 2024
Feb 23, 2024Food and nutritionEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (F0806)Immediate jeopardy
pattern
Corrected: Apr 4, 2024
Feb 23, 2024Food and nutritionEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F0801)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Quality of life and careProvide medically-related social services to help each resident achieve the highest possible quality of life. (F0745)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
pattern
Corrected: Apr 4, 2024
Feb 23, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 4, 2024
Feb 23, 2024Abuse, neglect and exploitationProtect each resident from the wrongful use of the resident's belongings or money. (F0602)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Resident rightsHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F0585)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 23, 2024Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Apr 4, 2024
Feb 16, 2024Resident rightsPrepare residents for a safe transfer or discharge from the nursing home. (F0624)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 5, 2024
Jan 31, 2024Abuse, neglect and exploitationProtect each resident from the wrongful use of the resident's belongings or money. (F0602)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 20, 2024
Jan 10, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 2, 2024
Jan 10, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 2, 2024
Jan 10, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 2, 2024
Jan 10, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 2, 2024
Jan 4, 2024Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 25, 2024
Jan 4, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 25, 2024
Nov 22, 2023Resident rightsHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (F0557)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 12, 2023
Nov 14, 2023Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 4, 2023

Fines and payment denials

Federal fines in the last three years: $79,980 (2). Payment denials: 2.

DateTypeAmount
Apr 17, 2024Fine$45,767
Apr 17, 2024Payment denial15 days
Jan 4, 2024Fine$34,213
Jan 4, 2024Payment denial17 days

Staffing

Nurse staff hours per resident per day3.94California median: 4.27
Registered nurse hours per resident per day0.42California median: 0.52
Nurse staff hours on weekends3.65California median: 3.85
Nursing staff who left within a year40.8%California median: 36.0%

About this home

Beds140
Residents per day, average125.1
OwnershipFor-profit, limited liability company
Legal business nameRoyal Palms Post Acute LLC
ChainSerrano Group (11 homes)
In Medicare/Medicaid sinceMar 26, 1968

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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