Nursing home

Southland

11701 Studebaker Road, Norwalk, CA 90650

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle30
Findings with harm or immediate jeopardy, 3 cycles3
Fines, 3 years$38,376
Beds120

Inspection findings

Inspectors recorded 95 findings in the last three inspection cycles.

3 Actual harm to a resident92 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 12, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 4, 2026
Aug 12, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 4, 2026
Aug 11, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 4, 2026
Aug 11, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 4, 2026
May 28, 2026Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 17, 2026
Earlier inspections (90)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
May 7, 2026Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 31, 2026
May 7, 2026Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 31, 2026
May 7, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: May 31, 2026
May 7, 2026Food and nutritionHave a policy regarding use and storage of foods brought to residents by family and other visitors. (F0813)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: May 31, 2026
May 7, 2026Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern
Corrected: May 31, 2026
May 7, 2026Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident assessment and care planningCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
May 7, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: May 31, 2026
Mar 13, 2026Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 31, 2026
Mar 13, 2026Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 31, 2026
Mar 13, 2026Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 31, 2026
Jan 30, 2026AdministrationProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. (F0773)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 19, 2026
Dec 17, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
widespread · from a complaint
Corrected: Jan 12, 2026
Dec 12, 2025Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 22, 2025
Dec 12, 2025Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 22, 2025
Jul 2, 2025Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 22, 2025
Jul 2, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 22, 2025
Mar 14, 2025Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
widespread
Corrected: Apr 7, 2025
Mar 14, 2025Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Infection controlEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (F0887)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Infection controlDevelop and implement policies and procedures for flu and pneumonia vaccinations. (F0883)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
widespread · from a complaint
Corrected: Apr 7, 2025
Mar 14, 2025AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
widespread
Corrected: Apr 7, 2025
Mar 14, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (F0691)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 7, 2025
Mar 14, 2025Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 7, 2025
Mar 14, 2025Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F0585)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (F0557)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsAllow residents to self-administer drugs if determined clinically appropriate. (F0554)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsAllow resident to participate in the development and implementation of his or her person-centered plan of care. (F0553)No harm, but a risk of harm
isolated
Corrected: Apr 7, 2025
Mar 14, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Apr 7, 2025
Jan 30, 2025AdministrationHave a plan that describes the process for conducting QAPI and QAA activities. (F0865)No harm, but a risk of harm
pattern · from a complaint
Corrected: Feb 21, 2025
Jan 30, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Feb 21, 2025
Jan 30, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)Actual harm to a resident
isolated · from a complaint
Corrected: Feb 21, 2025
Jan 8, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 28, 2025
Sep 24, 2024Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
pattern · from a complaint
Corrected: Oct 16, 2024
Sep 5, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 2, 2024
Sep 5, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 2, 2024
Jun 17, 2024Quality of life and careEnsure each resident must receive and the facility must provide necessary behavioral health care and services. (F0740)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jul 5, 2024
May 13, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
pattern · from a complaint
Corrected: May 30, 2024
Mar 29, 2024Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 29, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 29, 2024Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 29, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Apr 19, 2024
Mar 29, 2024Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 29, 2024Resident assessment and care planningCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 29, 2024Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 29, 2024Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Jan 26, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 14, 2024
Jan 10, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 1, 2024
Dec 4, 2023Resident rightsHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F0585)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 22, 2023
Nov 28, 2023Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Dec 22, 2023
Nov 28, 2023Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 22, 2023
Nov 21, 2023Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 18, 2023
Nov 8, 2023Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 7, 2023
Nov 8, 2023Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 7, 2023

Fines and payment denials

Federal fines in the last three years: $38,376 (2). Payment denials: 0.

DateTypeAmount
Jan 8, 2025Fine$18,564
Mar 29, 2024Fine$19,812

Staffing

Nurse staff hours per resident per day4.39California median: 4.27
Registered nurse hours per resident per day0.44California median: 0.52
Nurse staff hours on weekends4.00California median: 3.85
Nursing staff who left within a year56.0%California median: 36.0%

About this home

Beds120
Residents per day, average113.0
OwnershipFor-profit, limited liability company
Legal business nameSouthland Managment LLC
ChainThe Ensign Group (347 homes)
In Medicare/Medicaid sinceJun 15, 1977

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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