Nursing home

Terrace View Care Center

201 East Bastanchury, Fullerton, CA 92835

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle26
Findings with harm or immediate jeopardy, 3 cycles0
Fines, 3 years$0
Beds59

Inspection findings

Inspectors recorded 58 findings in the last three inspection cycles.

55 No harm, but a risk of harm3 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 23, 2026Building and environmentRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. (F0909)No harm, but a risk of harm
pattern
Corrected: Mar 13, 2026
Feb 23, 2026Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Mar 13, 2026
Feb 23, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Mar 13, 2026
Feb 23, 2026Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated
Corrected: Mar 12, 2026
Feb 23, 2026Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Resident assessment and care planningCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 13, 2026
Feb 23, 2026Resident rightsAllow residents to self-administer drugs if determined clinically appropriate. (F0554)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Feb 23, 2026Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: Mar 13, 2026
Oct 29, 2025Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, minimal risk
pattern · from a complaint
Corrected: Nov 21, 2025
Oct 29, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 21, 2025
Oct 9, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 25, 2025
Oct 9, 2025Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 25, 2025
Oct 9, 2025Abuse, neglect and exploitationEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment. (F0604)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 25, 2025
Earlier inspections (32)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 27, 2025Infection controlDevelop and implement policies and procedures for flu and pneumonia vaccinations. (F0883)No harm, minimal risk
pattern
Corrected: Mar 17, 2025
Feb 27, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025AdministrationConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. (F0838)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Mar 17, 2025
Feb 27, 2025Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, minimal risk
pattern
Corrected: Mar 17, 2025
Dec 19, 2024Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 9, 2025
Dec 19, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 9, 2025
Dec 19, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 9, 2025
Mar 22, 2024Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 22, 2024Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 22, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Apr 19, 2024
Mar 22, 2024Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident assessment and care planningCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (F0655)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident rightsKeep residents' personal and medical records private and confidential. (F0583)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024
Mar 22, 2024Resident rightsAllow residents to self-administer drugs if determined clinically appropriate. (F0554)No harm, but a risk of harm
isolated
Corrected: Apr 19, 2024

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day5.02California median: 4.27
Registered nurse hours per resident per day0.73California median: 0.52
Nurse staff hours on weekends4.40California median: 3.85
Nursing staff who left within a year19.7%California median: 36.0%

About this home

Beds59
Residents per day, average50.1
OwnershipFor-profit, corporation
Legal business nameSun Haven Care, Inc.
ChainNAHS (12 homes)
In Medicare/Medicaid sinceJul 24, 1996

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov · Report an error

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