Nursing home

The Redwoods Post-Acute

1267 Meridian Avenue, San Jose, CA 95125

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle11
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$0
Beds152

Inspection findings

Inspectors recorded 56 findings in the last three inspection cycles.

1 Immediate jeopardy55 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jul 28, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Aug 27, 2026
May 18, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 4, 2026
Jan 17, 2025Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
pattern
Corrected: Feb 10, 2025
Jan 17, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Feb 10, 2025
Jan 17, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Feb 5, 2025
Jan 17, 2025Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
pattern
Corrected: Feb 5, 2025
Jan 17, 2025Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated
Corrected: Feb 5, 2025
Jan 17, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Feb 5, 2025
Jan 17, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Feb 5, 2025
Jan 17, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Feb 10, 2025
Jan 17, 2025Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Feb 5, 2025
Earlier inspections (45)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Oct 25, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 30, 2024
Jun 25, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 2, 2024
Jun 25, 2024Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 2, 2024
Jun 25, 2024Resident rightsHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. (F0559)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 2, 2024
Apr 11, 2024Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 24, 2024
Feb 14, 2023Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
pattern
Corrected: Apr 26, 2023
Feb 14, 2023Infection controlProvide and implement an infection prevention and control program. (F0880)Immediate jeopardy
pattern
Corrected: Apr 26, 2023
Feb 14, 2023Food and nutritionHave a policy regarding use and storage of foods brought to residents by family and other visitors. (F0813)No harm, but a risk of harm
isolated
Corrected: Mar 25, 2023
Feb 14, 2023Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Mar 13, 2023
Feb 14, 2023Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: Mar 25, 2023
Feb 14, 2023Pharmacy and medicationsEnsure that residents are free from significant medication errors. (F0760)No harm, but a risk of harm
pattern
Corrected: Mar 25, 2023
Feb 14, 2023Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Mar 25, 2023
Feb 14, 2023Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
isolated
Corrected: Mar 25, 2023
Feb 14, 2023Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Mar 25, 2023
Feb 14, 2023Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern
Corrected: Apr 26, 2023
Feb 14, 2023Quality of life and careEnsure each resident must receive and the facility must provide necessary behavioral health care and services. (F0740)No harm, but a risk of harm
isolated
Corrected: Apr 26, 2023
Feb 14, 2023Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
pattern
Corrected: Mar 25, 2023
Feb 14, 2023Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated
Corrected: Apr 26, 2023
Feb 14, 2023Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
pattern
Corrected: Mar 25, 2023
Feb 14, 2023Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 26, 2023
Feb 14, 2023Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Resident assessment and care planningEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F0640)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Resident rightsProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F0623)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Feb 14, 2023Resident rightsGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (F0582)No harm, but a risk of harm
isolated
Corrected: Apr 26, 2023
Feb 14, 2023Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Apr 5, 2023
Aug 15, 2019Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Sep 23, 2019
Aug 15, 2019AdministrationArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (F0849)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Sep 23, 2019
Aug 15, 2019Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Sep 23, 2019
Aug 15, 2019Food and nutritionProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. (F0800)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident assessment and care planningAssess the resident when there is a significant change in condition (F0637)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident rightsProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F0623)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019
Aug 15, 2019Resident rightsEnsure that residents are fully informed and understand their health status, care and treatments. (F0552)No harm, but a risk of harm
isolated
Corrected: Sep 23, 2019

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day4.33California median: 4.27
Registered nurse hours per resident per day0.65California median: 0.52
Nurse staff hours on weekends3.88California median: 3.85
Nursing staff who left within a year24.5%California median: 36.0%

About this home

Beds152
Residents per day, average142.9
OwnershipFor-profit, corporation
Legal business nameBetter Care Inc.
ChainLinks Healthcare Group (32 homes)
In Medicare/Medicaid sinceMay 6, 1970

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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