Nursing home

The Rowland

330 W. Rowland Street, Covina, CA 91723

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle21
Findings with harm or immediate jeopardy, 3 cycles2
Fines, 3 years$30,421
Beds126

Inspection findings

Inspectors recorded 58 findings in the last three inspection cycles.

2 Immediate jeopardy56 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 21, 2026Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
pattern · from a complaint
Corrected: Aug 27, 2026
Jul 2, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Jul 22, 2026
Jul 2, 2026Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Jul 2, 2026
Jul 2, 2026Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
pattern
Corrected: Jul 22, 2026
Jul 2, 2026Food and nutritionHave a policy regarding use and storage of foods brought to residents by family and other visitors. (F0813)No harm, but a risk of harm
pattern
Corrected: Jul 22, 2026
Jul 2, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jul 7, 2026
Jul 2, 2026Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
isolated
Corrected: Jul 10, 2026
Jul 2, 2026Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Jul 27, 2026
Jul 2, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern
Corrected: Jul 6, 2026
Jul 2, 2026Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated
Corrected: Jul 16, 2026
Jul 2, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Jul 8, 2026
Jul 2, 2026Resident assessment and care planningCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644)No harm, but a risk of harm
isolated
Corrected: Jul 10, 2026
Jul 2, 2026Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
pattern
Corrected: Jul 1, 2026
Jul 2, 2026Abuse, neglect and exploitationPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (F0605)No harm, but a risk of harm
isolated
Corrected: Jul 15, 2026
Jul 2, 2026Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Jul 24, 2026
Jul 2, 2026Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Jul 24, 2026
Apr 23, 2026Building and environmentMake sure that a working call system is available in each resident's bathroom and bathing area. (F0919)No harm, but a risk of harm
isolated · from a complaint
Corrected: Apr 24, 2026
Apr 23, 2026Food and nutritionEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (F0805)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 27, 2026
Apr 23, 2026Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 27, 2026
Apr 23, 2026Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 27, 2026
Apr 23, 2026Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
pattern · from a complaint
Corrected: Apr 27, 2026
Earlier inspections (37)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
May 16, 2025Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
isolated
Corrected: May 23, 2025
May 16, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: May 16, 2025
May 16, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Jun 9, 2025
May 16, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
pattern
Corrected: May 17, 2025
May 16, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: May 17, 2025
May 16, 2025Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: May 29, 2025
May 16, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern
Corrected: May 17, 2025
May 16, 2025Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
pattern
Corrected: May 19, 2025
May 16, 2025Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
pattern
Corrected: May 23, 2025
May 16, 2025Quality of life and careProvide for the safe, appropriate administration of IV fluids for a resident when needed. (F0694)No harm, but a risk of harm
pattern
Corrected: May 19, 2025
May 16, 2025Quality of life and careProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (F0691)No harm, but a risk of harm
isolated
Corrected: May 23, 2025
May 16, 2025Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: May 23, 2025
May 16, 2025Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)No harm, but a risk of harm
isolated
Corrected: Jun 7, 2025
May 16, 2025Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Jun 6, 2025
May 16, 2025Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: May 20, 2025
May 16, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Jun 4, 2025
Oct 18, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 30, 2024
Jun 10, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Jul 8, 2024
Jun 10, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)Immediate jeopardy
pattern
Corrected: Jul 3, 2024
Jun 10, 2024Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Jul 3, 2024
Jun 10, 2024Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
pattern
Corrected: Jul 10, 2024
Jun 10, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Jun 14, 2024
Jun 10, 2024Nursing and physician servicesPost nurse staffing information every day. (F0732)No harm, but a risk of harm
pattern
Corrected: Jun 11, 2024
Jun 10, 2024Quality of life and careProvide safe, appropriate dialysis care/services for a resident who requires such services. (F0698)No harm, but a risk of harm
pattern
Corrected: Jun 14, 2024
Jun 10, 2024Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
pattern
Corrected: Jun 14, 2024
Jun 10, 2024Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
pattern
Corrected: Jun 12, 2024
Jun 10, 2024Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Jun 10, 2024
Jun 10, 2024Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: Jun 11, 2024
Jun 10, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Immediate jeopardy
pattern
Corrected: Jun 10, 2024
Jun 10, 2024Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Jul 3, 2024
Jun 10, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)No harm, but a risk of harm
isolated
Corrected: Jul 3, 2024
Jun 10, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Jul 3, 2024
Jun 10, 2024Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Jun 11, 2024
Jun 10, 2024Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Jul 3, 2024
Jun 10, 2024Resident assessment and care planningEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F0640)No harm, but a risk of harm
pattern
Corrected: Jul 8, 2024
Jun 10, 2024Resident rightsKeep residents' personal and medical records private and confidential. (F0583)No harm, but a risk of harm
isolated
Corrected: Jun 18, 2024
Jun 10, 2024Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Jun 17, 2024

Fines and payment denials

Federal fines in the last three years: $30,421 (1). Payment denials: 0.

DateTypeAmount
Jun 10, 2024Fine$30,421

Staffing

Nurse staff hours per resident per day3.46California median: 4.27
Registered nurse hours per resident per day0.30California median: 0.52
Nurse staff hours on weekends3.13California median: 3.85
Nursing staff who left within a year17.9%California median: 36.0%

About this home

Beds126
Residents per day, average114.3
OwnershipFor-profit, corporation
Legal business nameRowland Convalescent Hospital Inc.
In Medicare/Medicaid sinceJan 1, 1980

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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