Nursing home

Arrowhead Springs Healthcare

1335 N. Waterman Ave., San Bernardino, CA 92404

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle9
Findings with harm or immediate jeopardy, 3 cycles0
Fines, 3 years$0
Beds119

Inspection findings

Inspectors recorded 28 findings in the last three inspection cycles.

28 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jun 4, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Jun 4, 2026Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Jun 4, 2026Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Jun 4, 2026Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
pattern
Corrected: Jun 25, 2026
Jun 4, 2026Resident assessment and care planningPASARR screening for Mental disorders or Intellectual Disabilities (F0645)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Jun 4, 2026Resident assessment and care planningCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (F0644)No harm, but a risk of harm
pattern
Corrected: Jun 25, 2026
Jun 4, 2026Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Jun 4, 2026Resident rightsGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (F0582)No harm, but a risk of harm
pattern
Corrected: Jun 25, 2026
Jun 4, 2026Resident rightsAllow residents to self-administer drugs if determined clinically appropriate. (F0554)No harm, but a risk of harm
isolated
Corrected: Jun 25, 2026
Apr 24, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Apr 24, 2025Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
widespread · from a complaint
Corrected: May 16, 2025
Apr 24, 2025Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Apr 24, 2025Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Apr 24, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Apr 24, 2025Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 16, 2025
Mar 7, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 17, 2025
Earlier inspections (12)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 12, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 24, 2025
Nov 6, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Nov 15, 2024
May 24, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 6, 2024
May 26, 2022Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
widespread
Corrected: Jun 22, 2022
May 26, 2022Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Quality of life and careEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F0693)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022
May 26, 2022Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Jun 22, 2022

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day4.62California median: 4.27
Registered nurse hours per resident per day0.33California median: 0.52
Nurse staff hours on weekends3.89California median: 3.85
Nursing staff who left within a year27.5%California median: 36.0%

About this home

Beds119
Residents per day, average106.9
OwnershipFor-profit, corporation
Legal business namePerris Hills Healthcare LLC
ChainThe Ensign Group (347 homes)
In Medicare/Medicaid sinceJan 1, 1971

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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