Nursing home

Del Rosa Villa

2018 N Del Rosa Ave, San Bernardino, CA 92404

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle9
Findings with harm or immediate jeopardy, 3 cycles1
Fines, 3 years$43,930
Beds104

Inspection findings

Inspectors recorded 34 findings in the last three inspection cycles.

1 Immediate jeopardy33 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jun 24, 2026AdministrationDevelop, implement, and/or maintain an effective training program for all new and existing staff members. (F0940)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 7, 2026
Feb 12, 2026Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Quality of life and careProvide safe and appropriate respiratory care for a resident when needed. (F0695)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Feb 12, 2026Resident rightsReasonably accommodate the needs and preferences of each resident. (F0558)No harm, but a risk of harm
isolated
Corrected: Mar 4, 2026
Sep 10, 2025Resident rightsEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (F0627)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 22, 2025
Earlier inspections (24)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 13, 2025Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 27, 2025
Mar 20, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 27, 2025
Feb 27, 2025Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 20, 2025
Jan 24, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2025
Jan 24, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
isolated
Corrected: Feb 14, 2025
Jan 24, 2025Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Feb 14, 2025
Jan 24, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Feb 12, 2025
Jan 24, 2025Resident rightsProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F0623)No harm, but a risk of harm
isolated
Corrected: Feb 13, 2025
Nov 13, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Immediate jeopardy
isolated · from a complaint
Corrected: Nov 29, 2024
Sep 26, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Oct 21, 2024
Sep 17, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 30, 2024
Dec 13, 2023Infection controlDevelop and implement policies and procedures for flu and pneumonia vaccinations. (F0883)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Jan 8, 2024
Dec 13, 2023Pharmacy and medicationsEnsure each resident’s drug regimen must be free from unnecessary drugs. (F0757)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Quality of life and careTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F0700)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident assessment and care planningNotify the appropriate authorities when residents with MD or ID services has a significant change in condition. (F0646)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident rightsKeep residents' personal and medical records private and confidential. (F0583)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024
Dec 13, 2023Resident rightsAllow resident to participate in the development and implementation of his or her person-centered plan of care. (F0553)No harm, but a risk of harm
isolated
Corrected: Jan 8, 2024

Fines and payment denials

Federal fines in the last three years: $43,930 (1). Payment denials: 0.

DateTypeAmount
Nov 13, 2024Fine$43,930

Staffing

Nurse staff hours per resident per day3.93California median: 4.27
Registered nurse hours per resident per day0.28California median: 0.52
Nurse staff hours on weekends3.65California median: 3.85
Nursing staff who left within a year53.8%California median: 36.0%

About this home

Beds104
Residents per day, average92.5
OwnershipFor-profit, limited liability company
Legal business nameDel Rosa Villaidence Opco LLC
ChainPacs Group (277 homes)
In Medicare/Medicaid sinceSep 10, 1984

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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