Nursing home

Hillcrest Nursing Home

4280 Cypress Drive, San Bernardino, CA 92407

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle3
Findings with harm or immediate jeopardy, 3 cycles0
Fines, 3 years$0
Beds59

Inspection findings

Inspectors recorded 20 findings in the last three inspection cycles.

17 No harm, but a risk of harm3 No harm, minimal risk

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Nov 18, 2025Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Dec 4, 2025
Nov 18, 2025Infection controlImplement a program that monitors antibiotic use. (F0881)No harm, but a risk of harm
isolated
Corrected: Dec 4, 2025
Nov 18, 2025Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
isolated
Corrected: Dec 4, 2025
Jul 26, 2024Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Aug 16, 2024
Jul 26, 2024Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Aug 16, 2024
Jul 26, 2024Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Aug 16, 2024
Jul 26, 2024Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Aug 16, 2024
Jul 26, 2024Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Aug 16, 2024
Jul 26, 2024Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
isolated
Corrected: Aug 16, 2024
Mar 3, 2022Building and environmentHave policies on smoking. (F0926)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, minimal risk
pattern
Corrected: Apr 14, 2022
Mar 3, 2022Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Apr 14, 2022
Mar 3, 2022Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Apr 14, 2022
Mar 3, 2022Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Apr 14, 2022
Mar 3, 2022Resident rightsNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (F0622)No harm, but a risk of harm
pattern
Corrected: Apr 14, 2022

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day3.70California median: 4.27
Registered nurse hours per resident per day0.19California median: 0.52
Nurse staff hours on weekends3.55California median: 3.85
Nursing staff who left within a year55.0%California median: 36.0%

About this home

Beds59
Residents per day, average49.0
OwnershipFor-profit, corporation
Legal business nameMarna Health Services Inc.
In Medicare/Medicaid sinceDec 3, 2014

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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