Nursing home

Northgate Postacute Care

40 Professional Center Parkway, San Rafael, CA 94903

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle19
Findings with harm or immediate jeopardy, 3 cycles2
Fines, 3 years$0
Beds52
Medicare has flagged this home for abuse: an inspection found that a resident was harmed by abuse, or there were repeated findings of possible abuse.

Inspection findings

Inspectors recorded 58 findings in the last three inspection cycles.

2 Actual harm to a resident56 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Aug 27, 2026Quality of life and careProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (F0742)No harm, but a risk of harm
isolated · from a complaint
no plan of correction on file
Jun 18, 2026Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jun 29, 2026
Jun 11, 2026Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 12, 2026
Earlier inspections (55)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jan 7, 2026Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 8, 2026
Jan 7, 2026Abuse, neglect and exploitationProtect each resident from the wrongful use of the resident's belongings or money. (F0602)Actual harm to a resident
isolated · from a complaint
Corrected: Jan 8, 2026
Aug 21, 2025Building and environmentPut firmly secured handrails on each side of hallways. (F0924)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025AdministrationArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (F0849)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Sep 16, 2025
Aug 21, 2025Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
pattern
Corrected: Sep 16, 2025
Aug 21, 2025Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Nursing and physician servicesObserve each nurse aide's job performance and give regular training. (F0730)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Nursing and physician servicesHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (F0727)No harm, but a risk of harm
widespread
Corrected: Sep 16, 2025
Aug 21, 2025Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Aug 21, 2025Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Sep 16, 2025
Mar 28, 2025Resident rightsNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. (F0620)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 2, 2025
Mar 28, 2025Resident rightsGive residents a notice of rights, rules, services and charges. (F0572)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 2, 2025
Mar 6, 2025Abuse, neglect and exploitationRespond appropriately to all alleged violations. (F0610)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 8, 2025
Mar 3, 2025Nursing and physician servicesEnsure that the resident and his/her doctor meet face-to-face at all required visits. (F0712)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 7, 2025
Jan 9, 2025AdministrationHave the Quality Assessment and Assurance group have the required members and meet at least quarterly (F0868)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jan 15, 2025
Dec 3, 2024Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
widespread · from a complaint
Corrected: Dec 18, 2024
Jun 19, 2024Nursing and physician servicesEnsure that the resident and his/her doctor meet face-to-face at all required visits. (F0712)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 5, 2024
Jun 19, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 5, 2024
Dec 14, 2023Nursing and physician servicesEnsure that the resident and his/her doctor meet face-to-face at all required visits. (F0712)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 15, 2023
Dec 14, 2023Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 15, 2023
Sep 24, 2021Building and environmentKeep all essential equipment working safely. (F0908)No harm, but a risk of harm
widespread
Corrected: Nov 24, 2021
Sep 24, 2021Infection controlPerform COVID19 testing on residents and staff. (F0886)No harm, but a risk of harm
pattern
Corrected: Nov 24, 2021
Sep 24, 2021Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
widespread
Corrected: Nov 24, 2021
Sep 24, 2021Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Nov 24, 2021
Sep 24, 2021Food and nutritionEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. (F0807)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Sep 24, 2021Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Sep 24, 2021Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Sep 24, 2021Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern
Corrected: Nov 24, 2021
Sep 24, 2021Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Sep 24, 2021Resident assessment and care planningAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (F0636)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Sep 24, 2021Resident rightsNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (F0622)No harm, but a risk of harm
pattern
Corrected: Nov 24, 2021
Sep 24, 2021Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
isolated
Corrected: Nov 24, 2021
Feb 3, 2020Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Food and nutritionDispose of garbage and refuse properly. (F0814)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Resident assessment and care planningCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (F0655)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Resident rightsProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F0623)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020
Feb 3, 2020Resident rightsNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (F0622)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)Actual harm to a resident
isolated
Corrected: Oct 13, 2020
Feb 3, 2020Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2020

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day4.13California median: 4.27
Registered nurse hours per resident per day0.34California median: 0.52
Nurse staff hours on weekends3.82California median: 3.85
Nursing staff who left within a year53.5%California median: 36.0%

About this home

Beds52
Residents per day, average48.1
OwnershipFor-profit, limited liability company
Legal business nameNorthgate Postacute Care
ChainRmg Capital Partners (9 homes)
In Medicare/Medicaid sinceMar 22, 1974

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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