Nursing home

Pine Ridge Care Center

45 Professional Center Pkwy, San Rafael, CA 94903

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle14
Findings with harm or immediate jeopardy, 3 cycles0
Fines, 3 years$0
Beds101
Medicare has flagged this home for abuse: an inspection found that a resident was harmed by abuse, or there were repeated findings of possible abuse.

Inspection findings

Inspectors recorded 42 findings in the last three inspection cycles.

42 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Feb 12, 2026Resident assessment and care planningEnsure each resident receives an accurate assessment. (F0641)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 4, 2026
Feb 12, 2026Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 4, 2026
Jan 8, 2026Resident rightsHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (F0557)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 3, 2026
Dec 5, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Jan 4, 2026
Dec 5, 2025Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
widespread
Corrected: Jan 4, 2026
Dec 5, 2025Food and nutritionEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. (F0807)No harm, but a risk of harm
pattern
Corrected: Jan 4, 2026
Dec 5, 2025Food and nutritionEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F0804)No harm, but a risk of harm
pattern
Corrected: Jan 4, 2026
Dec 5, 2025Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
widespread
Corrected: Jan 4, 2026
Dec 5, 2025Quality of life and careProvide care or services that was trauma informed and/or culturally competent. (F0699)No harm, but a risk of harm
isolated
Corrected: Jan 4, 2026
Dec 5, 2025Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Jan 4, 2026
Dec 5, 2025Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
pattern
Corrected: Jan 4, 2026
Dec 5, 2025Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
isolated
Corrected: Jan 4, 2026
Dec 5, 2025Resident rightsEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (F0627)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jan 4, 2026
Dec 5, 2025Resident rightsHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F0578)No harm, but a risk of harm
pattern
Corrected: Jan 4, 2026
Earlier inspections (28)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Sep 8, 2025Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 25, 2025
Aug 4, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 29, 2025
Aug 4, 2025Resident assessment and care planningCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (F0655)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 29, 2025
Aug 4, 2025Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 29, 2025
Jul 16, 2025Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 4, 2025
Apr 17, 2025Quality of life and careProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. (F0678)No harm, but a risk of harm
pattern · from a complaint
Corrected: May 22, 2025
Apr 17, 2025Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 22, 2025
Dec 12, 2024Building and environmentProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F0912)No harm, but a risk of harm
isolated
Corrected: Jan 2, 2025
Dec 12, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated
Corrected: Jan 2, 2025
Dec 12, 2024Quality of life and careEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (F0676)No harm, but a risk of harm
isolated
Corrected: Jan 2, 2025
Dec 12, 2024Resident assessment and care planningAssure that each resident’s assessment is updated at least once every 3 months. (F0638)No harm, but a risk of harm
isolated
Corrected: Jan 2, 2025
May 28, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jul 29, 2024
Mar 19, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 3, 2024
Aug 12, 2021Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021AdministrationHave a plan that describes the process for conducting QAPI and QAA activities. (F0865)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Nursing and physician servicesDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. (F0841)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Food and nutritionEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F0803)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Food and nutritionProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F0802)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Pharmacy and medicationsImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (F0758)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Resident rightsHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F0585)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Resident rightsAllow residents to easily view the nursing home's survey results and communicate with advocate agencies. (F0577)No harm, but a risk of harm
pattern
Corrected: Oct 13, 2021
Aug 12, 2021Resident rightsEnsure residents have reasonable access to and privacy in their use of communication methods. (F0576)No harm, but a risk of harm
widespread
Corrected: Oct 13, 2021

Fines and payment denials

No federal fines or payment denials in the last three years.

Staffing

Nurse staff hours per resident per day4.49California median: 4.27
Registered nurse hours per resident per day1.09California median: 0.52
Nurse staff hours on weekends4.10California median: 3.85
Nursing staff who left within a year39.6%California median: 36.0%

About this home

Beds101
Residents per day, average82.0
OwnershipFor-profit, partnership
Legal business nameSan Rafael Operating Company LP
ChainMariner Health Care (17 homes)
In Medicare/Medicaid sinceNov 1, 1967

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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