Nursing home

Professional Post Acute Center

81 Professional Center Parkway, San Rafael, CA 94903

★★★★★Overall Medicare rating
★★★★★Health inspections
★★★★★Staffing
★★★★★Quality measures

Medicare rates every nursing home from 1 to 5 stars. 5 is much above average, 1 is much below.

Findings, latest cycle9
Findings with harm or immediate jeopardy, 3 cycles8
Fines, 3 years$143,211
Beds99

Inspection findings

Inspectors recorded 62 findings in the last three inspection cycles.

8 Actual harm to a resident54 No harm, but a risk of harm

Each entry below is a requirement that inspectors found the home did not meet on that date, in the regulator's own English wording.

Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Jul 17, 2026Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated
Corrected: Aug 10, 2026
Jul 17, 2026Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Aug 10, 2026
Jul 17, 2026Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Aug 10, 2026
Jul 17, 2026Quality of life and careProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F0688)No harm, but a risk of harm
pattern
Corrected: Aug 10, 2026
Jul 17, 2026Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 10, 2026
May 8, 2026Quality of life and careProvide enough food/fluids to maintain a resident's health. (F0692)No harm, but a risk of harm
isolated · from a complaint
Corrected: Jun 4, 2026
May 4, 2026Resident rightsImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F0580)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 29, 2026
Earlier inspections (55)
Inspection dateAreaRequirement the home did not meet (official wording, in English)SeverityCorrected
Mar 4, 2026Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 5, 2026
Mar 4, 2026Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 5, 2026
Aug 13, 2025Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Sep 18, 2025
Aug 13, 2025Resident rightsHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (F0557)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 18, 2025
Jul 8, 2025Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
isolated · from a complaint
Corrected: Aug 8, 2025
Apr 21, 2025Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: May 12, 2025
Feb 6, 2025Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 11, 2025
Sep 19, 2024Pharmacy and medicationsEnsure medication error rates are not 5 percent or greater. (F0759)No harm, but a risk of harm
isolated
Corrected: Oct 8, 2024
Sep 19, 2024Pharmacy and medicationsEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F0756)No harm, but a risk of harm
isolated
Corrected: Oct 8, 2024
Sep 3, 2024Building and environmentMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F0921)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 20, 2024
Sep 3, 2024Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 20, 2024
Sep 3, 2024Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)No harm, but a risk of harm
isolated · from a complaint
Corrected: Sep 20, 2024
Jun 11, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern · from a complaint
Corrected: Jun 18, 2024
Feb 28, 2024Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 28, 2024
Feb 28, 2024Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)Actual harm to a resident
isolated · from a complaint
Corrected: Mar 28, 2024
Feb 27, 2024Nursing and physician servicesPost nurse staffing information every day. (F0732)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 15, 2024
Feb 27, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 15, 2024
Feb 27, 2024Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 15, 2024
Feb 15, 2024Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)Actual harm to a resident
isolated · from a complaint
Corrected: Mar 28, 2024
Feb 15, 2024Quality of life and careProvide appropriate pressure ulcer care and prevent new ulcers from developing. (F0686)Actual harm to a resident
isolated · from a complaint
Corrected: Mar 28, 2024
Feb 15, 2024Quality of life and careProvide appropriate treatment and care according to orders, resident’s preferences and goals. (F0684)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 28, 2024
Feb 15, 2024Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
isolated · from a complaint
Corrected: Mar 28, 2024
Feb 15, 2024Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 28, 2024
Feb 15, 2024Resident rightsAllow resident to participate in the development and implementation of his or her person-centered plan of care. (F0553)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 28, 2024
Feb 14, 2024Resident rightsHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (F0557)No harm, but a risk of harm
pattern · from a complaint
Corrected: Mar 22, 2024
Jan 4, 2024AdministrationProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. (F0776)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 27, 2024
Jan 4, 2024Quality of life and careProvide safe, appropriate pain management for a resident who requires such services. (F0697)No harm, but a risk of harm
isolated · from a complaint
Corrected: Feb 27, 2024
Nov 22, 2023Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 24, 2023
Nov 22, 2023Pharmacy and medicationsProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F0755)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 24, 2023
Nov 22, 2023Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)No harm, but a risk of harm
isolated · from a complaint
Corrected: Dec 24, 2023
Nov 22, 2023Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 24, 2023
Nov 22, 2023Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern · from a complaint
Corrected: Dec 24, 2023
May 19, 2021Building and environmentMake sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F0925)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Infection controlProvide and implement an infection prevention and control program. (F0880)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021AdministrationSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F0867)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Resident assessment and care planningSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F0842)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Food and nutritionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F0812)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Pharmacy and medicationsEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F0761)No harm, but a risk of harm
isolated
Corrected: Aug 17, 2021
May 19, 2021Nursing and physician servicesPost nurse staffing information every day. (F0732)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Nursing and physician servicesHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (F0727)No harm, but a risk of harm
widespread
Corrected: Aug 17, 2021
May 19, 2021Nursing and physician servicesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F0726)No harm, but a risk of harm
widespread
Corrected: Aug 17, 2021
May 19, 2021Nursing and physician servicesProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F0725)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Quality of life and careProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F0690)No harm, but a risk of harm
isolated
Corrected: Aug 17, 2021
May 19, 2021Quality of life and careEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F0689)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Quality of life and careProvide activities to meet all resident's needs. (F0679)No harm, but a risk of harm
isolated
Corrected: Aug 17, 2021
May 19, 2021Quality of life and careProvide care and assistance to perform activities of daily living for any resident who is unable. (F0677)No harm, but a risk of harm
isolated
Corrected: Aug 17, 2021
May 19, 2021Resident assessment and care planningEnsure services provided by the nursing facility meet professional standards of quality. (F0658)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Resident assessment and care planningDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F0657)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Resident assessment and care planningDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F0656)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Abuse, neglect and exploitationTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F0609)Actual harm to a resident
isolated
Corrected: Aug 23, 2021
May 19, 2021Abuse, neglect and exploitationDevelop and implement policies and procedures to prevent abuse, neglect, and theft. (F0607)Actual harm to a resident
isolated
Corrected: Aug 23, 2021
May 19, 2021Abuse, neglect and exploitationProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F0600)Actual harm to a resident
pattern
Corrected: Aug 23, 2021
May 19, 2021Resident rightsHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F0584)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Resident rightsGive residents a notice of rights, rules, services and charges. (F0572)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021
May 19, 2021Resident rightsHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F0550)No harm, but a risk of harm
pattern
Corrected: Aug 17, 2021

Fines and payment denials

Federal fines in the last three years: $143,211 (3). Payment denials: 0.

DateTypeAmount
Jul 8, 2025Fine$79,560
Jan 4, 2024Fine$61,204
Oct 17, 2023Fine$2,447

Staffing

Nurse staff hours per resident per day3.89California median: 4.27
Registered nurse hours per resident per day0.44California median: 0.52
Nurse staff hours on weekends3.57California median: 3.85
Nursing staff who left within a year37.6%California median: 36.0%

About this home

Beds99
Residents per day, average85.3
OwnershipFor-profit, limited liability company
Legal business nameCf San Rafael, LLC
ChainCambridge Healthcare Services (32 homes)
In Medicare/Medicaid sinceDec 12, 1985

Questions to ask when you call

Source. Medicare Care Compare (CMS Provider Data), data dated Oct 1, 2026. Open this home on Medicare.gov

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